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*Markdown view of <https://support.xe.network/>. The page is the record; this is the same page for reading.*

# Questions about XE, answered in the open.

Asked once. Answered for everyone.

When does the token launch. How do I get a wallet. I have lost my key. Is this message really from XE. Ask here; the team answers in public, the answer stays, and the next person with the same question finds it before they need to ask.

[Ask a question](https://support.xe.network/ask)
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[### Getting started

What XE is, how to take part, where the testnet and the explorer are.](https://support.xe.network/?area=getting-started)
[### Launch and the token

Mainnet, genesis, when and how the token becomes available, what is known and what is not.](https://support.xe.network/?area=launch-token)
[### Wallet and keys

Making a wallet, keeping the seed safe, what can and cannot be recovered.](https://support.xe.network/?area=wallet-keys)
[### Sending and receiving

Transactions, addresses, fees, something that did not arrive.](https://support.xe.network/?area=sending-receiving)
[### Running a node

Running a node at home or on a server, what it earns, what it needs.](https://support.xe.network/?area=nodes)
[### Testnet and faucet

Testnet XE, the faucet, resets and what carries over.](https://support.xe.network/?area=testnet-faucet)
[### Scams and safety

Impersonators, fake airdrops, phishing. Check before you click.](https://support.xe.network/?area=safety)

**Nobody from XE will ever ask for your seed, private key or password.** Not here, not by email, not in a chat. If someone does, it is a scam; say so under Scams and safety and the team will warn everyone. Never paste a seed or key into a question.

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[Getting started](https://support.xe.network/?status=all&area=getting-started&sort=updated&)[Launch and the token](https://support.xe.network/?status=all&area=launch-token&sort=updated&)[Wallet and keys](https://support.xe.network/?status=all&area=wallet-keys&sort=updated&)[Sending and receiving](https://support.xe.network/?status=all&area=sending-receiving&sort=updated&)[Running a node](https://support.xe.network/?status=all&area=nodes&sort=updated&)[Testnet and faucet](https://support.xe.network/?status=all&area=testnet-faucet&sort=updated&)[Scams and safety](https://support.xe.network/?status=all&area=safety&sort=updated&)[Other](https://support.xe.network/?status=all&area=other&sort=updated&)
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No questions under this heading yet. [Ask a question](https://support.xe.network/ask).

Found a way to break the network, steal funds or forge a transaction? That is a security bug, and it goes to the bounty at https://bounty.xe.network, in private. Do not post it here.
